Terms and Conditions

1. Purpose of the Service

Eprisma provides technological solutions, including chatbots and communication automation systems, for informational purposes, customer service, and business support.

2. Use of the Chatbot

The chatbot is an automated tool designed to provide basic information and assistance.
The user accepts that:
  • The chatbot is not a substitute for human interaction.
  • It does not provide legal, medical, financial, or specialized professional advice.
  • Responses may be automated and limited in scope.

3. Liability

Eprisma does not guarantee the continuous availability of the service, nor is it responsible for decisions made by the user based on the information provided by the chatbot.

4. User Conduct

The user agrees to use the service appropriately and not to employ it for:
  • Illegal activities
  • Abusive or fraudulent content
  • Actions that affect system stability
Eprisma reserves the right to limit or suspend access in the event of misuse.

5. Intellectual Property

The technology, workflows, automated content, and chatbot configurations are the property of Eprisma or their respective owners and are protected by intellectual property laws.

6. Service Modifications

Eprisma may modify, update, or discontinue the service, in whole or in part, at any time.

7. Applicable Law

These terms are governed by the applicable laws according to the corresponding jurisdiction of the business.